Both of our stores continue to operate for curbside, delivery and shipping orders, using these precautions. We care very much about the health of our communities, your health, and that of our team…thank you for your cooperation.
- all of our team wear fabric face masks & follow CDC recommendations for sanitizing work surfaces
- 5′ social distancing…curbside deliveries are dropped at the curb for pickup by customers
- Maximum of 3 team members in our store at any time
- Orders are prepaid please, via web store or over the phone. Visa/MC preferred please!
- Curbside pickup: let us know when placing the order what time you would like to pickup. Call us when you arrive, and we will come out and place your order on the sidewalk
- Delivery Orders: we will contact you with first available delivery date, and you will be asked to provide instructions on an accessible, safe drop location where we can leave your delivery (ex: in foyer, at concierge desk)
Thank you Boston & Portland customers for choosing us to keep your pets fed, clothed and stocked with toys and treats. We are all in this together and we’ll do whatever we can, as responsibly and safely as possible, to support you during this challenging time.