We’ve got new digs! 
Our Portland store has moved to a brand new space about a half mile east, at 5 India Street! We are in, and we are open!
11/21/22
We opened today at 10am! If you don’t mind navigating around a few boxes yet to be unpacked, we’d love to see you!
11/20/22
We start moving at noon today, and we’ll keep going till every can, pouch, bag and box of food, litter and treats – and everything else – has been moved from our old space to 5 India.
11/18/22
Updates: with a Certificate of Occupancy in hand, we’re definitely moving this Sunday afternoon 11/20/22. We plan to stay open in the old location the whole time. If you come in on Sunday it will be pretty much business as usual, except you’ll see our whole crew there. Those of us who aren’t helping customers will be hauling inventory over to 5 India. We plan to be open for business at our new location Monday morning by 10am.
Monday morning, the remaining two freezers arrive. Tuesday 11/22, both freezers and all shelves will be fully stocked.
We have to temporarily hit ‘pawse’ on the dog wash. We do hope to bring it back at 5 India, but we need a little time to settle in first. Apologies to our current dog wash customers! If you want to convert your Rub A Dub Club card into loyalty points just come in and talk to Colleen or Stephanie, or send us a note here.
11/11/22
We’ve got ductwork and lights now, woo hoo! The cement floor is sealed and the walls and ceiling are painted. It’s starting to take shape. Monday, we move two of our freezers in, and you should see vinyl on the windows. No exterior sign permit yet. Still planning on being open on 11/21 unless something unexpected happens.
11/1/22
We hope to be open (if not completely organized) on 11/21/22. Because this is a new building, it needs to pass final inspection the week before. Till then it’s pretty much business as usual in our old location, with a couple of things to mention:
Frozen Raw: We’ll be moving our freezers over in two stages, and to do that we need to pare down our frozen temporarily. We’ll still have frozen on the shelf but if you want something specific, please try to order in advance online, by email or in person/by phone. Order any week up till midnight Sunday and we’ll have it for you to pick up on Tuesday morning. Take us up on delivery! It’s free for orders $100 and up!
Dog Wash: Get your dog washes in by 11/13! We’ll be disconnecting the grooming tubs on 11/14 in preparation for the move. We haven’t made a final decision on whether to include a dog wash in our new space yet. We will keep you posted!
10/15/22
The actual moving date is, well, a moving target. Original plan was to get the keys and start by moving half the freezers around the 1st of November, then take a couple of weeks, have a big moving sale at the old location, and set up gradually at the new location. But the nationwide labor shortage apparently has not skipped over sheet rockers. They might catch up however, we’re told. So either we start moving 11/1 or sometime up until middle of the month. Regardless of actual date it happens, we are planning on staying open throughout the transition.
10/3/22
The idea is to return to our roots. We opened on the Hill in 2000, then moved to the Old Port in 2002. This new space is back toward Munjoy Hill, a half mile from our Commercial Street location, and much bigger. The parking is much MUCH easier. We’ve got three 15-minute spots right in front, and another two 15-minute spots right across the street. There’s an hourly parking lot directly across too, next to the old BenKay space. There’s also an hourly lot diagonally behind our new location, on Fore Street, and the Ocean Gateway Garage on Fore Street as well. And, Thames Street, where Speckled Axe and AC Hotel are, is lined with 2-hour meters. Lots of options. Plus people who love to walk their dogs along the water on the Eastern Promenade Trail will be able to pop in on their route.