Exciting News!
After 15 wonderful years in Boston’s Back Bay, our Fish & Bone store on Newbury Street in Boston will be passing the torch to a new steward, longtime friends and fellow pet lovers at Polkadog.
We couldn’t imagine a better fit to carry forward the spirit, care, and deep community roots that have meant so much to us over the last 15 years on Newbury Street. We’ve known Rob and Deb at Polkadog for a long time and have always admired their passion, integrity, and commitment to quality, a commitment very much like our own. When the time came to think about the next phase for our Boston location, we thought of Polkadog, not just because of our mutual respect and shared values, but because we knew they would honor what we’ve built here, and that they would continue to nurture the community that has meant so much to us.
You’ll continue to see the same familiar faces behind the counter, and feel the same warm welcome you always have. You’ll find many of the same products, along with an even better selection of treats!
Feline Lovers
Fret not! You’ll still be able to get the supplies you need to keep your kitties healthy and happy. Email, call or stop by the Newbury Street Polkadog with any questions.
Fish & Bone Loyalty Points
We got you! Fish & Bone Loyalty points will be translated to Polkadog points! Call or stop by the Newbury Street location with any questions.
Recurring Special Orders
We got you covered! Our team will be working closely with the Polkadog team to ensure your orders continue without a hitch! Email, call or stop by the Newbury Street Polkadog with any questions.
Fish & Bone Gift Cards
Don’t worry! All Fish & Bone gift cards are redeemable at Fish & Bone location (currently just Portland ME, but stay tuned for future ME locations!) as well as online. If your gift card was issued prior to about 2023, you may need us to convert your gift card to a digital version to use it online. Just send us a note or call our Portland store if you need assistance.
Fish & Bone Customer Credits
Customers with credit in their Fish & Bone customer accounts will be able to use their credit at any Fish & Bone location or online. Please contact Fish & Bone Portland for assistance.
A personal message from Kathy:
I’m deeply grateful for your support over the last 15 years. You and your animals have been such a big part of our lives! I’m confident that the Newbury Street location, and support for this great neighborhood of animal lovers, is in the very best of hands. I hope you will join us in welcoming Rob & Deb and the entire Polkadog team as we pass the torch. Please come see us at our original Fish & Bone store in Portland and other future locations when you’re in Maine, we’d love to see you!